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How do I delete my account?

You can delete your Calisty account yourself, from inside the app, in under a minute. It is permanent: your plan, your progress, your sessions and your notes go with it.

Delete your account in the app

  1. Open Calisty and tap Profile, the last tab in the bar at the bottom of the screen.
  2. Tap Settings: the gear at the top right of your profile, or the link just above the tab bar.
  3. Scroll to the bottom and tap Delete my account, the red line under Log out.
  4. The app asks Delete your account? Type DELETE in the box. The word is the same in every language, and the button below stays grey until it matches.
  5. Tap Delete everything. Your account is erased, you are signed out and the app goes back to its first screen. Changed your mind? Tap Keep my account instead and nothing is deleted.

What is deleted

Everything linked to your account, all at once:

  • your profile and the answers you gave during setup;
  • your plan and your progress on the skill path;
  • every session you logged and your personal records;
  • every note in your notebook;
  • your conversations with Cali, the coach, and the programs he wrote for you;
  • your sign-in: the email address and password of the account.

There is no undo. We cannot restore a deleted account; if you come back to Calisty later, you start with a new one.

Your data leaves the app straight away. Any copies left in our backups are erased within 30 days, as the privacy policy explains. Anonymous usage statistics, if you allowed them, carry no name or email address and are not linked to your account, so they are kept.

Uninstalling is not deleting

Removing Calisty from your phone, or logging out, leaves your account and its data in place. To erase them, delete the account as described above, or ask us to.

If your account is only on your phone

If you started with Use a local account instead, nothing is stored on our servers: your plan and everything you logged live on your phone, and Settings shows On this phone only. The same steps erase it all from the phone.

If you can no longer open the app

Lost your phone, or can’t sign in any more? Email privacy@calisty.app from the address you signed up with and ask us to delete your account. We reply within 30 days, and it costs nothing.

If the app says the account can’t be deleted

A few accounts, such as the test accounts we use ourselves, are locked: instead of the confirmation, the app shows Account can't be deleted. If you see this on your own account, write to support@calisty.app and we will sort it out.